EARLY CHILDHOOD EDUCATION (ECE) SERVICE COORDINATOR
Supervised by: Family, Health or Child Service Coordinator
Supervises: Directly supervises teachers at assigned sites, and indirectly supervises other site staff as assigned.
General Summary:
Under the direct supervision of the Family, Health or Education Service Coordinator, coordinates and implements a full range of health, support service and educational programming for families enrolled at assigned sites.
Essential Job Functions:
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
- Fosters relationships with community resources. Initiates and maintains contacts with various agencies, councils and service organizations to maximize the resources available to ECE clients. Coordinates AMCAB/ECE programs with other service agencies as appropriate.
- Participates in recruitment and enrollment activities for both program participants and volunteers. Orients participants and trains volunteers.
- Through home visits and other direct contacts, assists families in identifying needs and accessing appropriate resources. Acts as an advocate for families when necessary, makes referrals, and facilitates parent empowerment. Abides by reporting laws related to abuse, neglect or other issues.
- Works with families in developing action plans and goal setting. Provides training and educational and informational materials. Coordinates activities with other specialized areas and service providers.
- Encourages parent involvement at centers, on Parent Policy Council and on advisory committees. Promotes an interactive and participative environment.
- Compiles and analyzes data, information and records related to site activities. Prepares and presents regular status reports and develops special reports as requested.
- Develops and maintains proper reporting and record keeping for program participants. Compiles necessary health, attendance and other records. Assembles data and provides statistical reports as required.
- Participates as a member of an interdisciplinary team for disabled children. Works with families to coordinate team activities, develop an Individual Education Plan, monitor progress, and ensure proper maintenance of reports and records.
- Regularly visits sites to assess program effectiveness and employee performance. Monitors sites to ensure compliance with licensing requirements. Facilitates the purchasing and procurement process for site equipment and materials and ensures building and facilities are in satisfactory and working order. Works with transportation staff in planning bus routes.
- Keeps abreast of new administrative techniques and current social service issues through continued education and professional growth, including the literacy training program and other initiatives. Attends training sessions, conferences, workshops, and seminars as appropriate.
- Recommends personnel actions including hiring, promotion, or termination for site personnel. Trains, assigns work, evaluates performance, and otherwise supervises, either directly or indirectly, subordinate site staff.
- Promotes public relations by establishing and maintaining effective relationships with clients, the public, community groups, agency officials, service providers and other interests.
- Serves on special committees and participates in civic and professional organizations as appropriate. Responds to public inquiries and investigates complaints regarding site program and services.
- Completes special projects and performs other duties as assigned.
Required Knowledge, Skills, Abilities and Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
- Educational requirements include a Bachelor’s degree in social work, psychology, or related field.
- Experience requirements include two or more years of human services experience, preferably in an early childhood setting.
- Thorough knowledge of the professional principles and techniques utilized in interacting with and coordinating the provision of services for high-risk families.
- Considerable knowledge of social service structures and programs.
- Knowledge of management practices and techniques involved in program management, personnel administration, and related areas.
- Skill in compiling and evaluating complex information and data and generating reports.
- Skill in managing programs, services, and personnel.
- Skill in effectively communicating ideas and concepts orally and in writing in highly sensitive situations.
- Basic skill in the use of computers and related software.
- Ability to establish effective working relationships and use good judgement, initiative and resourcefulness when dealing with clients, other agencies, the public, and other employees.
- Ability to work effectively under stress and within deadlines and changes in work priorities.
- Ability to travel to other locations.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee occasionally must lift and/or move objects of light weight. While conducting home visits, the employee may be exposed to outside weather conditions and on occasion, contentious situations. The noise level in the work environment is usually moderate.
